![]() Luckily, this problem is solved by removing the corrupted data that the app has stored on your computer or phone.īefore attempting to solve that problem, you might want to re-update your app to restore the latest version since it wasn’t the culprit. Solution: Remove the “Cache” Stored on the App When that happens, the Hue Sync connection becomes impaired, which prevents the lights from functioning properly or even working at all. If you’ve downgraded to an older version that used to work back in the day but it doesn’t seem to work anymore, the problem is most likely caused by corruption in the cache or the temporary files associated with your device.
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